I have contacted estes rockkets support, received an email that a ticket was opened and never received any response. I feel that I made a mistake in what I bought, I think it's easy to correct but now I'm wondering if estes rockets is half scam and this is done on purpose. Even this review when it offered me the chance to contact estes AGAIN, didn't work. It's using some non-standard way to send email that doesn't respect my browser preferences and thus is getting blocked somehow. I don't have time to look into why your website is screwy, the reason I bought estes is you were supposed to make it EASIER for me to give rocket kit as a gift! Instead it's just a big cluster f that even as I try to fix it, is just becoming more and more frustrating and it has nothing to do with the rockets yet.